Welcome to the Sunshine Centre Policies page

If you can’t find a policy that you are looking for, please contact us.

Confidentiality Statement

Your confidentiality and privacy are important to us. You are also protected by the law in line with the Data Protection Act 1998.

We respect the personal information you share with us. Our promise to you as registered families is that we will abide with the law about keeping any information safe, secure and confidential where no one else can see it or change it.

We encourage parents to be as open and honest with us as possible. In this way, we can work together to give the child the best opportunities to develop in all areas.

Equality Diversity and Inclusion

We are committed to an equal opportunities policy which does not discriminate or stereotype and which ensures that all children and adults achieve their full potential.

We want the centre to be a warm and welcoming environment for everyone—children, parents, carers, staff and visitors. Everyone should be treated as individuals and respected and valued for their similarities and differences.

Anyone using the services, staff, volunteers, students or visitors to the programme, who does not show respect to others or makes racist, sexist or other offensive remarks to their fellow users, staff or visitors will be challenged.

Specific Requirements and Learning Differences Policy

At The Sunshine Centre we celebrate all children and their families. We embrace diversity and recognise the rich contribution of each unique
child and adult. We believe that children and families need person-centred services which promote full social participation, enabling
everybody to maximise their health, well-being and life chances.

Childcare Settling in Policy

The Sunshine Centre aim is for children to feel safe, stimulated and happy in our care and to feel secure and comfortable with all staff.

Safeguarding Statement

Safeguarding and promoting the welfare of children and vulnerable adults, in particular protecting them from significant harm – depends on effective joint working between agencies and professionals that have different roles and expertise. Some of our most vulnerable children and adults require co-ordinated support from health, education, early years, social care and other agencies. The Sunshine Centre strives to ensure that every individual child and adult feels safe and are safe throughout the work of the centre.

The diversity of life experiences encountered by children and their families, the structural factors, (e.g. poverty, poor housing) and the social factors, (e.g. gender, ethnicity) all impact on and influence childhood, child rearing and childcare. Most adults face parenthood with excitement and anticipation, but the pressures of today’s world can also make parenthood difficult and isolating. The Sunshine Centre responds to this by creating a trusting environment that allows for personal growth and/ or change for individuals.

We recognise that safeguarding is greater than protecting children and adults from significant abuse. It is also about individual’s safety and providing an avenue of support and a listening ear. Risk assessments, the environment, staffing levels, behaviour of others, Health and Safety, home environment, policies and local knowledge are all key aspects of keeping children and families safe. Our working practice addresses these aspects fully.

Safeguarding is high on The Sunshine Centre’s agenda. Enhanced Criminal Record Checks (CRB) is obtained for all staff, Directors and volunteers. Students who are not eligible to be CRB checked are subject to a risk assessment. Employing agencies of our partners confirm that their staff have an up to date and clear CRB check. We have robust policies in this place that are fully involvement. Induction of staff, students and volunteers ensure they understand; the importance of safeguarding, name of the designated safeguarding staff member and key policies are read. All staff are trained attend and keep up to date their safeguarding training.

Safeguarding Policy

Raising awareness of child protection issues with staff and equipping children with the skills required to keep safe.

Complaints Procedure

The object of the Complaints Procedure is to enable families involved with the Sunshine Centre to make complaints about the service they receive and have them considered.

Complaints are required to be made in writing and addressed to the Centre Manager or Chair of Trustees at:

The Sunshine Centre, Edmunds Road, Banbury, Oxfordshire, OX16 0PJ

Behaviour Management Policy

All children and adults attending The Sunshine Centre have the right to be treated with respect and to be in an environment which is calm and safe.

Charitable Objectives

To promote a stronger, healthier, caring, and safer community. Find out more in our PDF document below.

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We aim to help families in the community by creating the foundations to reduce inequality and provide support.